AI isn’t the disruption. Our response to it is.

Something is happening with AI that feels very familiar. I saw the same pattern during the pandemic: a disruption that upended how we work. I collaborated with leaders as they wrestled with questions like: Do we hardwire remote or hybrid policies now, or experiment our way forward? When disruption happens, organizations tend to take one of two paths: Path one: rush to define a “new normal” and lock it in.Path two: build the capability to continuously adapt, iterate, and evolve. Post-pandemic,...